After living in an apartment complex that only offered Charter as the option I was forced to live under the Charter Nazi Regime for a year. I have never yelled at any customer service person on the phone until Charter. The service is out all the time and it is impossible to have someone assist you. As I just moved I was able to get DIRECT TV, however I needed to have Charter come pick up their equipment. And so, they scheduled me for Sept 18. all day. And although I calmly informed them I had moved out and no longer lived there, and a smaller window would be great so I didn't have to sit in an empty apartment all day, they refused to work something out. I feel it impossible to ever hate something the way I hated Charter.

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